Online Training Available 24/7

Vytek customers are trained using a state of the art Learning Management System (LMS).

-The LMS is available 24 hours a day 7 days a week. Students can complete classes needed to get their job done.
-Training can begin before the equipment arrives on site, so you can hit the ground running when your laser system is installed.
-Students can work at their own pace. They don’t have to wait for slower students, or try to keep up with faster learners.

-If you haven't used a skill for a while you can watch a lesson again to get a refesher.
-Courses are created taking into consideration different learning styles.
-If an employee leaves, a new employees can be signed up and get up to speed quickly, eliminating down time.


Customed Training to Match the Software and Laser System

This is not a one size fits all training solution. Every lesson in the LMS is organized into Groups based on software and laser system, including options. When we add a customer to the LMS we only assign the groups of lessons that directly related to the software and laser system purchased. Lessons are presented to you neatly organized into Categories. When you log into the LMS if you see a lesson you know it is directly related to what you purchased.

Online Learning

 

 

Video Lessons

Laser system and software lessons in the training program contain videos that show you every step needed to complete the lesson or task. Ask your sales person for a video introducing either the Raster Image Engraving, or Vector Cutting training progams.

Written Instuctions and ManualsIn addition, our training programs include step-by-step written instructions that explain tasks in easy to understand terms.

Don't feel like you are quite up to speed with the latest technology? Don't worry, we understand everyone is not a computer genius. Our training programs are built for people of different abilities.

Service and SupportVytek has five full-time experienced support people dedicated to laser support. We maintain a sophisticated customer database of all support calls, which is reported on weekly. As a matter of fact, if you email a support request to service@vy-tek.com, or request support via the website, the call will automatically be logged into the database. Support calls are handled promptly and professionally.
  • Vytek supports you and the products we sell via:

  • - On-site Service

    - Phone

    - Email

    - Web support

    - Fax

    - Regular updates to our manual & application notes

    - Readily available inventory for fast shipment in post-sales support

    - Over $2 million in active inventory